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NHQNHQ Certification is presented to trade contracting firms who have documented their management processes, implemented customer-focused quality assurance systems, and participated in a rigorous audit by NAHB Research Center quality experts.

QUALITY ASSURANCE PROGRAM

    Our company is committed to quality. To this end, we pledge the following:

  • A focus on satisfying customers' needs
  • Compliance with applicable California Building codes, California Fire codes,
    local Authority Having
    Jurisdiction regulations, OSHA safety requirements, and good workmanship practices
  • A commitment to solving our customer's problems in an efficient and competitive manner
  • Fulfillment of contract requirements in their entirety
  • Direction of work crews by qualified field superintendents
  • Performance of inspections by qualified inspectors
  • A regular program of continuous quality improvement and the prevention of defects.

    Quality Responsibilities - Everyone is personally responsible for:

  • Adhering to quality system policies and procedures
  • Using only approved materials and construction procedures
  • Ensuring that materials and equipment are in good condition
  • Ensuring personal safety and the safety of others and stopping work if conditions
    are unsafe

    Field Supervisors have additional responsibilities for ensuring that:

  • Installers are capable of performing assigned tasks
  • Each job meets government regulatory and code requirements, builder requirements
    and contract specifications, company quality and specifications
  • Conducting job inspections and accurately recording job activity
  • Ensuring the correction of non-conformances